Refund / Cancelation Policy

All Rescheduling and Cancellation Requests must be submitted in writing to "support@valueaddedmoving.com". Estimates may be canceled, and deposits may be refundable if the customer cancels the estimate/order within 72 hours of placing their reservation (Minus 10% Processing Fees) for eligible transactions. Drafts are ineligible after processing. After 72 hours of placing their reservation no refund will be provided. 

Rescheduling requests must be submitted ten (10) business days prior to the first available service date to avoid any additional fees. If placing your reservation within ten (10) business days of your first available pick up date, the deposit is non-refundable for scheduling and routing purposes. Furthermore, the customer is not entitled to a refund if the company assigned by Value Added Moving shows up to the customers home.

CASH DISCOUNT PRICING;

WHEN PLACING YOUR RESERVATIONS WITH FORMS OF PAYMENT OTHER THAN CC TO AVOID PROCESSING AND TRANSACTION FEES WE OFFER CASH DISCOUNT PRICING TO ENSURE CUSTOMERS CAN SAVE AS MUCH AS POSSIBLE PROVIDING THE MOST VALUE. THESE RESERVATIONS ARE INELIGIBLE FOR REFUNDS AFTER PROCESSING. DRAFTS, ACH, ELECTRONIC METHODS VIA VENMO , CASHAPP, AND OR ZELLE.